Europrotocol in Kazakhstan: how to handle an accident without the police
Since 2024 drivers can handle minor accidents themselves via a mobile app. Conditions, limits and a step-by-step guide.
The europrotocol lets you handle a minor accident without calling the police — by yourself, via a mobile app. It saves hours of waiting on the road.
When you can use it
No more than two vehicles are involved, no one is injured, both drivers are insured and agree on the circumstances.
The damage must not exceed the set limit — otherwise the police must be involved.
How to file it
Note the accident location, photograph the damage and the overall scene, fill in the notice in the mobile app and sign it with the other driver.
After that you can drive off and submit the documents to the insurer for the payout.
What to watch for
Make sure the other party has a valid OGPO policy. Don't leave the scene until filing is complete.
If the circumstances are unclear or the damage is large, it's safer to call the police.
Key takeaways
- The europrotocol is for minor accidents with no injuries.
- It's filed via an app, without the police.
- Check the other party's policy and the payout limit.